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Trouble Logging In?

If you are not locked out, try these steps first! 

Forgot Username or Password?

Account Login

  • Click the "Forgot User Name" or "Reset Password" link on your login page and follow the prompts (see below)

  • When resetting your password you will receive two emails. One gives you the access code. The second is a link to enter the access code.

  • Be sure to type code in, rather than copy and paste. 

Account Forgot Username

Plan Login

  • Your username is almost always your email address. Please click here to let us know if that is not working.

  • Resetting your password will send you an email to your address on file. Follow the prompts.

Fidelity / NFS Login

  • Click the "Forgot Username?" or "Forgot Password?" link on your login page

  • You can opt to receive a text or email code

  • Follow the prompts 

NFS Forgot Username

If you are locked out click here to let us know and we'll get you unlocked ASAP!

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